Dukes is the leading debt collection agency in the UK. It has enforcement agents nationwide, and can pursue debts ranging from commercial rent arrears to local taxation debts. It can also take action against trespassers on a person’s land, and can also transfer debts to the high court.
If you’re unable to pay a debt, a bailiff can visit your home. It is important to make an offer before the bailiffs arrive. If you’re able to pay in full, they’ll stop any further action. Dukes will usually provide you with seven days’ notice of the first visit, which is called a compliance stage.
Dukes Bailiffs are a private, family-run company that offers enforcement services across England. Many of their customers are Local Authorities. They are experts in recovering council tax, recovering business rates, and evicting trespassers. They also have the power to regain control of property and forfeit commercial leases.
Dukes Bailiffs have over 25 years of experience in debt collection. They also have a dedicated team of High Court Enforcement Agents, who are authorised by the Lord Chancellor’s Department of the Ministry of Justice to enforce High Court judgments. In addition to this, they also have the capability to recover smaller debts.
You should be aware that fees charged by Dukes Bailiffs are outlined in the Taking Control of Goods (Fees) Regulations. These regulations specify the fees that the bailiffs can charge in each of three stages. In addition, Dukes may charge you fees for visiting your property more than once during the enforcement process.
While new legislation has made the industry more efficient, some issues still remain. First, debt collectors must be fair and not harass debtors. They should avoid underhand practices and actions that make debtors feel embarrassed. They should also consider the circumstances of the debtor. If you feel that you have been harassed by a debt collector, you can report them to the OFT. Your complaint could result in revoked licenses.
Debt collection agencies must notify you in writing before taking action. They should tell you exactly what the debt relates to so you can investigate the source of the debt. If you are not sure, it is recommended to check with your debtor if the debt is from a local authority. If the debt is from a commercial entity, it is best to contact a business directly to see if it is a legitimate debt collection agency.
The Financial Conduct Authority regulates debt collection agencies and can revoke the licensing of Dukes Bailiffs if it is found guilty of misconduct. Dukes also encourage transparency in their business by providing detailed performance reports to their clients. They also have an online complaint form. The complaints form allows you to report any issues with the service.
The Dukes Accounting System also provides a wealth of data and insight on individual cases. This means Local Authorities can easily see the progress of individual cases. In addition, a vulnerability indicator is available to help you assess the severity of your debt collection cases.
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